Please note that for security and confidentiality reasons, no requests related to your Benvoria client account can be processed through this channel. For such requests, please consult the Benvoria tab.
If the complaint concerns a payment service (transfer, direct debit or card), the processing time is 15 working days from receipt of the complaint, except in exceptional situations where the response will be provided no later than 35 days. If you encounter a situation that does not suit you or that you do not understand, several contacts are available to you.
33 Boulevard de la Tour d'Auvergne, 75007 Paris
+33 7 53 28 25 08
contact@benvoria.com
Mon - Fri: 9am - 5pm